Today’s guest, Brant Insero is the Director of Education, Certification and Standards at ISSA. ISSA is the the leading trade association for the cleaning industry worldwide, ISSA has a membership that includes more than 7,000 distributor, manufacturer representative, building service contractor, in-house provider, and associated service members..
Brant is rethinking education. He believes there is opportunity in creating new, innovative education that disrupts the cycle of the way we think. When we change the way we think, we can change our actions in a positive manner.
Brent makes a compelling case that in order to re-think employee education, that it is critical to remove the blinders of what we do every day. Education must begin with a look at the big picture. What is the mission and purpose of your business? What is the strategic plan and goals? Are we aligning our internal goals and vision towards that big picture. If we’re not, our education efforts are failing according to Brant.
Brant discusses the macro trends impacting ISSA members … and your business …. trends such as employee turnover, long-term employees attachment to your business, the urgency for more education in a changing world and more.
Towards the end of the discussion, Brant and I discuss the innovative partnership between ISSA and UnleashWD … to reinvent educational programming at ISSA INTERCLEAN this September 11- 14 in Las Vegas. Together we will be producing Disrupt and Innovate, A New Think Tank For Distribution.
The Show Notes
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